Empower Your Team With AI Assistants
AI partners with every job role to streamline workflow automation
Executes repetitive tasks based on human conversations (scheduling, enquiry handling, quotation, data entry, reporting)
Integrates with your company’s systems to retrieve or update information
Tracks conversations on emails, WhatsApp, & online chats for followups
Drafts responses & Advises staff based on SOPs and knowledge base.
Automatically assists customers under your team’s supervision (optional)
Hands over conversations and tasks that require human touch to your team
Realize multiplier impact on your business
By using Generative AI & Automation to power your AI transformation journey
Increase SALES
By engaging customers faster, better and more proactively, with consistent quality and 24/7 availability.
Multiply productivity
With AI doing a wide range of repetitive work for your team and multiplying business volume handled per staff.
Scale Sustainably
With AI powered processes and training increasing organization’s resilience to staff churn.
Like our clients, we want to help you realise
What we provide
We Specialize In Conversational AI
Our GenAI Conversational AI Assistant, powered by Large Language Model (LLMs) like ‘ChatGPT’, understands free form language and responds to the point in any dialogue sequence. Like a human who is way superior to the old ‘Chatbot’.
Our AI Assistant can learn your organisation’s SOPs & knowledge base, as well as continuously improve based on human feedback.
Powering conversations across a range of platforms, from Whatsapp, social media chats to email.
Our Conversational AI Drives Your Sales & Service
From handling leads to getting referrals
Pre-Sales
Enquiries
Quotation
Generation
Product
Support
Service Package
Followups
Proactive
Customer Engagement
Customer
Sentiment Analysis
We Build AI Assistants For Internal Operations
Covers any digital task that can be defined in clear steps
HR Recruitment
Specialist Staff Training
Internal HR / IT Support
Automated Data Entry
Documentation & Verification of Parts
Natural Language Data Analytics
& More…
Our Unique Approach
Our approach combines our proprietary AI architecture with a collaborative client partnership.
From prompt engineering, to dialogue flow building, to putting in guardrails, we ensure your clients have the best experience.
We want to realise the multiplier impact from seamless information flow. The last we want is new work for your team to transfer information manually between the AI agent and your systems.
You have the capability to monitor what the AI does and intervene if necessary. You can also calibrate the situations where AI hands over to human.
We use a range of optimization techniques to lower the AI tokens’ cost for each conversation.
We ensure separation of private and confidential data from AI systems and third party services, and employ industry best practices in data security.
We provide the necessary training to your relevant teammates to work effectively with AI.
We collect data and work with you to ensure your ROI is realized.
Trusted By
& More
Client Testimonials
Here’s what our clients say
PilotPulse have built 2 AI agents for my company’s operations. Their Recruitment AI cut around 20 minutes off each candidate’s engagement, making my HR dept more efficient. Their Quotation AI also lets us respond to carpark leasing enquiries
promptly. Overall, solid time saver and speed.”
Tan Dengqi
Director
Call Lade Enterprises
PilotPulse helped my management team understand the real impact of AI agents in recruitment. Both our Singapore and overseas teams now benefit from much faster and accurate processes. Our folks can focus on engaging clients and candidates,
not admin.”
Wayne Chan
Group CEO
Connect Energy Services
PilotPulse team guided us patiently through automating a manual SAP workflow. Their solution has freed up my operational team for more valuable tasks, and more importantly, removed human error with data updates that can result in business
loss previously.”
Adeline Wong
General Manager
SuperWorld Electronics